Contact
We usually reply within 1–2 business days.
PromoteIt is the marketplace for TikTok sound promotions. Artists and promotors fund campaigns, creators get paid with escrow and clear payouts. For app, account, or payout questions, email us.
Include your PromoteIt email and (if relevant) TikTok @username so we can find your account faster.
What we can help with
- Account, Sign in with Apple / Google, or TikTok username issues
- Campaign payments, escrow, and creator withdrawals (Stripe)
- Bug reports from the iOS app
- Artist / promotor / partnership inquiries
See also our Privacy Policy and Terms of Service.